11287NAT Diploma of Artificial Intelligence

Discover how to use AI technologies to enhance business outcomes.
Learn how to write better prompts, use AI to analyse data, apply responsible AI techniques and more.

Become skilled in one year!

What is this course about?

This diploma equips graduates with in-demand knowledge of how to pragmatically use AI technologies in the business world – all without the need for technical ICT skills like programming and coding.

By studying this course, students learn how to use AI technologies to work more effectively and achieve successful outcomes. Students build hands-on skills in using AI tools to create engaging content, analyse data, make forecasts and more.

Graduates also develop their understanding of responsible AI. Throughout this course, students learn the value of applying critical thinking in order to get the most out of using AI tools.

This qualification is suitable for both business professionals looking to upskill and students looking to kickstart a rewarding career.

Duration: 1 year

This qualification can be delivered:

  • 100% Self-Paced Online
  • Blended Learning (Online and Face-to-Face)
  • Face-to-Face

The Diploma of Artificial Intelligence is designed for both international and domestic students.

Why study this qualification?

Future-proof your career

Did you know three quarters of Australian business leaders say they wouldn’t hire someone without AI skills?

Furthermore, research by Amazon found that 63% of Australian employers rank hiring people with AI skills and expertise as a priority. However, three in four can’t find the AI talent they need. Having well-developed AI skills is in-demand by Australian employers.

The uptake of AI technologies by businesses is growing rapidly. Plus, AI technologies themselves are growing and advancing. Jobs are changing. For example, McKinsey & Co. estimates at least half of today’s work tasks could be automated. The business landscape is changing. And the best way to adapt to these changes is to boost your AI skills.

Boost your income

Research by Amazon found Australian workers with AI skills could expect to see their pay jump by 29% or more.

If you want to increase your earning power, you need AI skills.

No technical IT skills needed

You don’t need to be a programmer or have any advanced IT skills. The Diploma of Artificial Intelligence is designed for non-technical business roles.

Whether you’re a sales professional, operations manager or business student, this qualification can help you. It’ll give you in-demand skills for using AI technologies for business.

Apply the course to your workplace

If you’re already a business professional or business owner, you have the option of applying your assessments to your organisation. That means you can apply the AI skills and knowledge you learn while you complete your course. It’s a win-win for both you and your organisation.

And if you’re a student, you may have the option of applying your assessment tasks to your start-up or small business.

More Information

NAT11287001 Apply prompt engineering for generative Artificial Intelligence

This unit will develop your understanding of how generative AI technologies work. You’ll be empowered to craft more effective prompts that in turn get you better outputs from AI tools.

NAT11287002 Use Artificial Intelligence technologies to produce engaging content

In this unit, you’ll build your skills at using AI platforms to help you create effective content. You’ll explore how to produce written, video and image-based content using a range of readily available AI tools.

NAT11287003 Analyse data and make forecasts using Artificial Intelligence

Discover how to use AI technologies to help you effectively interpret and analyse data. In this unit, you’ll explore how to you can use AI tools to aid you in developing meaningful forecasts and data-driven insights.

NAT11287004 Optimise a brand's digital presence using Artificial Intelligence

This unit will develop your skills in using AI technologies to analyse and improve a brand’s digital assets. Discover how to create, communicate and implement an AI improvement strategy.

NAT11287005 Use Artificial Intelligence technologies to enhance business operations

In this unit, you’ll discover how to use AI-powered technologies to improve business operations and contribute to better business performance. You’ll build your ability to identify opportunities for improvement, plan for enhancements and apply AI-based technologies to an operational area.

NAT11287006 Apply Artificial Intelligence technologies to improve an organisation's customer experience

Learn how to improve a business’s customer service and customer experience using AI-based technology. Gain skills in evaluating customer service performance, analysing AI technologies and introducing AI-based customer service improvements.

NAT11287007 Apply critical thinking and Artificial Intelligence ethics

This unit explores the benefits, limitations and ethical questions posed by AI technologies. You’ll learn how to analyse a team’s use of AI technologies and make recommendations how these technologies can be used in more safe, secure and ethical ways. You’ll also discover how to build your critical thinking and apply them when using AI tools.  

ICTAII401 Identify opportunities to apply artificial intelligence, machine learning and deep learning

In this unit, you’ll build your understanding of the similarities and differences between AI, Machine Learning (ML) and Deep Learning (DL) technologies. Discover how these technologies work and how they can be applied to the real world of business.

The Diploma of Artificial Intelligence is well suited to:

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